The global public health crisis caused by Covid‑19 led to the largest repatriation operation ever seen worldwide: Air France, KLM and Transavia operated more than 5,200 flights enabling the repatriation of more than 500,000 fellow European compatriots. The Air France – KLM Group mobilized and worked in close cooperation with the competent government departments to identify and prioritize the needs in the different countries, in liaison with the embassies and Air France – KLM representations across the world.

L’investissement dans d’autres projets sur la connaissance et la conservation de la biodiversité contribue également à comprendre le dilemme associé aux services écosystémiques comme à la production des biocarburants durables. Si certains types de biocarburants destinés au transport routier peuvent avoir un impact négatif sur la biodiversité, le groupe Air France - KLM veut garantir l’utilisation de carburants aéronautiques durables qui ont l’impact le plus faible sur l’approvisionnement en nourriture, la biodiversité et un impact positif sur le développement local.


The Group also actively participated in the air bridge between China and Europe for the transportation of masks and medical equipment with, for example, the operation of seven flights a week in Air France’s Boeing 777 and Boeing 777 cargo aircraft.

As of the onset of the crisis, across all the divisions and professions, and at all levels of the business, multiple personal and collective solidarity initiatives have taken place in support of medical staff and/or individuals affected by the virus and its economic consequencies. Several thousand comfort and well‑being articles initially intended for customers were donated in over twenty hospitals across France: in total, more than 17,000 amenity bags and thousands of sleeping masks and ear plugs were donated to intensive care patients and nursing staff, along with 20,000 kits containing basic items and audit headsets originally intended for inflight entertainment. Numerous food items normally offered to customers and unused given the collapse in activity were donated to charitable associations like L’Agence du Don en Nature, Les Restaurants du Coeur, Le Samu Social, Les OEuvres de la Mie de Pain and the Food Bank. Six thousand five hundred meal boxes for customers in the event of service disruption (substantial delay, cancellation, etc.) were distributed to Restos du Coeur, thus avoiding food wastage.